Are you the moving company providing the services or are you a broker for other companies?
M & M Moving Company provides all of the goods and services directly to our customers with no third party involvement.
What's included in the moving services?
Our price includes all travel time, gas, tolls, assembly and disassembly of furniture, wrapping of furniture, loading and unloading, door to door service, cargo insurance coverage, dollies, furniture blankets, your movers, and your complimentary "Moving Day Survival Guide" document folder.
What paperwork will you provide to me?
Before booking, we will send you an estimate document via email or text for your approval. After booking, we help you keep your entire moving process organized in your complimentary Moving Day Survival Guide folder, which includes:
Do you perform in-home estimates?
Yes! Please book your in-home estimate in the "Services & Booking" tab. You will be able to select a date and time that works for you on our booking calendar.
How do you prevent property damage?
Preparation is key. All of our thoroughly vetted movers are experienced and trained on proper packing and moving protocol to ensure the safe delivery of your goods.
How do you handle missing or damaged items?
We do everything in our power to prepare your cargo for the safest delivery possible -- however, accidents happen, and we are prepared to swiftly address any concerns you may have.
Do you offer donation services?
Yes! Please segregate your intented non-perishable food or clothing donations ahead of time and let us know you will need this service and we will be happy to take your donations, free of charge, to local charitable organizations.
Do you offer any discounts?
We offer a 10% discount to veterans and medical personnel as a token of our gratitude for their tireless work during the COVID-19 epidemic.